How Do You Do Your Job?

Dear Paul,

I just wanted to write and thank you for your swift, professional and very friendly service today when you came and unblocked the drain outside.

I said when you arrived that I didn’t know how you did your job, as to me it must be one of the most disgusting jobs in the world! You assured me that you love your job….. and when you told me that it’s because you can leave the customer happier then when you arrived, then I can see why you do enjoy your work….you certainly left me going back to my school preparation with a smile on my face!

Thank you so much and thank goodness for people like you, who can do what most of us can’t…….. I think I will stick to the classroom!

Many thanks again.

Yours sincerely,

Kathryn