It would appear that I was the ‘very pleasant man on the telephone’ in the following email I received from a customer this evening: On account of the torrential rain, we had a serious problem with drain blockage resulting in raw sewage at the back of the house. The...
Dear Mr Robinson, I write to inform you how impressed my wife and I were with the service your company afforded us, when I telephoned you about our blocked drain. To receive such a prompt reply on a Saturday morning and the promise that your operative would attend at...
There is never a dull moment in the Drains Business… Sitting having a ‘post drains clearance’ cup of coffee with a wonderful customer, when she said, “You would not believe what happened to me recently.” Explaining that she was about to take the bus into town to visit...
I knew this was going to be interesting when the owner of a property company called and said, “I really think you need to go to this one yourself Paul, it’s a real problem tenant and the drains have been blocked for three weeks”. Arriving, I noticed the front door...
Interesting customer in Barnsley yesterday – trilby hat, smoking a pipe, a magnificent set of false teeth, and kept calling me ‘Pal’, all he wanted to talk about was his bowel movements or lack of them, before I tried to change the subject by commenting on his fuchsia...
What to do with twelve bin sacks, two wheelie bins, and seven black plastic dust bins ALL full of sewage? It was Sunday the F1 racing had finished when the call came through, “My husband’s been at it all weekend and now needs help”. I thought this could be interesting...
